ServiceNow gives you the power to make work, work better—no matter the circumstances. Evoke’s partnership with ServiceNow provides next-gen experience in the IT Transformation, Employee Experience and Customer Service.
Our Certified and multi-skilled professionals at ServiceNow Center of Excellence (CoE) helps the client to achieve their business goals faster with an unparalleled proactive approach. We enable data-driven decisions by creating effective processes, automations and deploying solutions quickly with a lean team.
We provide professional services for the entire ServiceNow product portfolio – ITSM, ITBM, ITOM, ITAM, DevOps, HRSD, CSM, Security Ops and GRC with unified team of engineers, operations and technical support.
- Advisory – Strategy & Transformation
- Custom Application Development
- Process Improvements
- Workflow / Integrations
- Support & Maintenance
- Managed Services
- Automated Test Framework
- Transform the IT experience
- ITSM
- ITBM
- Proactive service health through AIOps
- ITOM
- ITAM
- The next-generation employee experience
- ITSM
- HRSD
- The fastest path from customer issue resolution
- ITOM
- Complete upgrades faster, reduce risk, remediate customization
- ATF
Implemented ServiceNow CSM that resulted in reduced response time, increased first contact resolution rate, and seamless interdepartmental collaboration.
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